1. Physical Distancing
StaySafe with Agir Springs
The health and safety of our customers and staff have always been of the utmost importance to Agir Springs.
Given the Covid-19 crisis they are even more important. On this page we explain the steps we have taken in our hotels to ensure that our already strict safety and hygiene procedures are even more robust, and follow all necessary guidelines.
MedPlaya has developed these plans alongside expert consultants, national and local authorities, and following the advice and recommendations of Spanish Hotelier Associations and ABTA UK.
Our 18 point plan
Physical distancing in place throughout the hotel in all public and staff areas
2. Signage & Information
Clear signage throughout the hotel for social distancing and hand cleaning. Required distances marked out in certain areas.
3. Increased Cleaning and Disinfection
Clear schedule of increased cleaning of all public areas indoor and outdoor addedto our already stringent cleaning protocol
4. Sanitising Points throughout the hotel
Gel dispensers available in all public areas and all staff work stations
5. Hotel Room Cleanliness
After check out each hotel bedroom will be disinfected prior to new guests checking into the room
6. Capacity levels
Capacity levels in public areas strictly in place throughout the hotel
7. Payment by Credit Card
Payment by credit card available and recommended for all hotel services
8. Hotel Staff equipped with protective equipment
All our hotel staff provided with necessary PPE material in order to carry out their roles in the hotel
9. Sunbeds around pool terraces
Sunbeds available outside available and arranged according to capacity and social distancing requirements
10. Swimming Pools
Swimming pools available according to capacity and social distancing requirements
11. Food Service
A selection of foods and dishes served as single portion servings for example, salads, desserts, ice cream, along with accompaniments in single use packaging such as sauces or seasoning
12. Agir Springs Staff fully trained and prepared
All our staff in every Department of the hotel fully trained in all Health & Safety procedures and practises and have all the tools needed in order to carry out their job roles safely.
Activities for our smaller guests will take place as part our adapted entertainment programme, always ensuring social distancing requirements are followed. Services will be available according to demand and always in small groups.
14. Room Key Card
All key cards disinfected prior to next guest check-in
15. All Room extras sanitised
Remote controls, hairdryers etc. thoroughly cleaned and disinfected
16. Bar Service
Capacity of seating in bars followed as per requirements and maintaining social distancing
17 Restaurant Service
Capacity of seating in restaurant as per requirements and maintaining social distancing
18. Restaurant Buffet
Buffets with service assisted by our restaurant staff